Microsoft follow a “Fixed Lifecycle Policy” which provides a minimum of five years Mainstream Support and an additional period of Extended Support for some products. Hence customers with on-premises solutions should be aware of the “mainstream end date” and the “extended end date”. This information can be found in: https://learn.microsoft.com/en-us/lifecycle/products/?products=dynamics
In comparison Cloud products follow the “Modern Lifecycle Policy” whereby products are supported continuously with no end dates. To follow the “Modern Lifecycle Policy” customers need to stay current as per the servicing and system requirements published for the product or service and the customer must be licensed to use the product or service.
Ixead offers services to upgrade on-premises solutions to the latest versions of the Cloud products such as:
- Dynamics NAV to D365 Business Central
- Dynamics CRM to D365 apps
- Dynamics AX to D365 Finance and Operations
We recommend upgrading to the SaaS (Cloud) versions of the product, so the software always stays up to date with the latest updates released by Microsoft. However, we recognise that some clients might still opt for an on-premises version for various reasons. In such cases we will agree an upgrade frequency with the client to maintain the software up to date.
